Only Their Own Account
Your website signs who the visitor is with a key only you hold. The chat asks about that customer and no one else.
Open workspaceSigned-in customers
Answers About Their Own Account
If customers sign in on your site, your chatbot can answer “Where is my order?” from the details your website chooses to share. Your developer does a short, one-time setup, and Obbo provides the code.
Your site decides what it sharesWe never connect to your systemsEach customer sees only their own
How it works
Switch It On, Your Developer Connects It
You switch it on in two clicks. The rest is a short, one-time job for your developer.- Step 1
Turn It On
Switch on signed-in visitors on your chatbot's setup screen and copy your visitor key.
Signed-in visitors - Step 2
Your Site Vouches For Them
When a customer is signed in, your website tells the chat who they are and what it may share. Ready-made code for Node and Python is provided.
Your visitor key - Step 3
Answer From Your Systems
Optionally connect one address on your server, so the chat can ask it about orders or payments for the customer who is asking.
Account questions - Step 4
Test It As A Customer
Open a test chat as a signed-in customer, with the details your site would send, before any real customer sees it.
A signed-in customer
Safe by design
Your Customers' Details Stay Yours
The chatbot only ever knows what your own website tells it, about the customer who is asking.We Never Connect To Them
Obbo holds no key to your systems. We describe what a question needs, and your server decides what to send back. If it's slow, the chat answers without it.
Not Stored With Conversations
Account details are used to write each answer and are not stored with your conversations or in our logs.
For your developer
Everything They Need Is In The Guide
The setup guide has the token format, code samples, how to test it, and what each error means.Back toChatbots: everything it does, on one page